Forward Deployed Engineer

Preamble

Engineering team · Full time · Vilnius or Tbilisi, with travel to customers

Insygna, the Agentic Workforce Management™ platform we build and operate, is moving from closed beta to its first enterprise customers. Every deployment needs an engineer on the customer’s side of the table: someone who maps the company’s processes, puts AI agents to work inside them, and stays until the agents deliver. That is this role.









Body

What you will do

  • Work directly with a customer’s HR, Finance, Procurement and IT teams to map their processes and decide where an AI agent fits, and where it does not.
  • Implement, configure and integrate agents inside the customer’s environment: Microsoft 365, ServiceNow and the systems already in place.
  • Own the rollout end to end: pilot, measure what the agents deliver, fix what does not work, and hand over a running setup.
  • Feed what you learn back to the platform team as concrete requirements, bugs and reusable components.
  • Explain technical trade-offs to non-technical stakeholders and keep the customer confident throughout.

What we expect

  • Strong engineering background in at least one of: backend and integrations, LLM and agent tooling, or enterprise systems such as Microsoft 365 and ServiceNow.
  • Comfortable shipping in a customer’s environment rather than behind a backlog, and taking decisions without waiting for a ticket.
  • Clear written and spoken English; ability to run a workshop and a demo.
  • Willingness to travel to customer sites when a deployment needs it.

Nice to have

  • Experience with identity, access management or IT governance in large organisations.
  • Prior consulting, solutions engineering or forward-deployed experience.
  • Kubernetes, CI/CD and observability basics.

What we offer

  • A small team with direct access to the founders, the platform engineers and the customer.
  • Offices in Vilnius (K16 office center, Kauno g. 16 - 305) and Tbilisi (Terminal co-working, Chavchavadze Ave. 37m); remote work within the team is common.
  • Real ownership of deployments that decide whether an early-stage product succeeds.

How to apply

Send a short note and your CV or LinkedIn profile through our contact form. Tell us about one system you integrated with and what went wrong.